“SWIPO” and the “SWIPO” logo are trademarks of Arham Agro Exports, a company incorporated under the Companies Act, 2013 with its registered office at Office No 1 & 2 , Michael Apt , Near Laxmi Medical , Sai Nagar , Off Ambadi Road , Vasai West , Dist Palghar ,Maharashtra - 400201 (the ‘Company’).
The domain name www.swipo.in is owned by the Company.
These Terms of Use (the `Terms`) are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Swipo website at https://Swipo.in/(the `Site`) and mobile or software applications (`Swipo Platform`) including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the `Services`).
We, Arham Agro Exports care about your privacy and want you to be familiar with how we collect, use, and disclose information. By providing personal information to us or by using the website, you acknowledge that you have read and understand these Terms & Conditions. We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the website, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.
You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the website or mobile application, and supersede and govern all prior proposals, agreements, or other communications.The Services of the Site would be available to only select geographies in India. As part of the registration process on the website or mobile application, we may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the website you visit/access, the links you click on the website, the number of times you access the page and any such browsing information.By agreeing to these Terms and Conditions, the shopper agrees to receive promotional communication and newsletters upon registration
You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the site; (c) data non-delivery, mis delivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the website; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party websites (f) any inaccuracies or omissions in content or (g) events beyond our reasonable control.
You are granted a limited, non- exclusive, non-sublicensable, revocable license to access and use the Sites and Site Materials for personal, informational and shopping purposes only. Such license is subject to the Terms and does not include: (a) any resale or commercial use of the Sites or Site Materials; (b) the collection and use of any product listings, pictures or descriptions; (c) the distribution, public performance or public display of any Site Materials; (d) modifying or otherwise making any derivative uses of the Sites and the Site Materials, or any portion thereof; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of the Sites, the Site Materials or any information contained therein, except as expressly permitted on the Sites; or (g) any use of the Sites or the Site Materials other than for its intended purpose. Any use of the Sites or Site Materials other than as specifically authorized herein, without the prior written permission of the Company, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms shall be construed as conferring in any manner, whether by implication, estoppel or otherwise, any title or ownership of, or exclusive use-rights to, any intellectual property or other right and any goodwill associated therewith.
You shall not host, display, upload, modify, publish, transmit, update or share any information on the Website or mobile application that —belongs to another person and to which you do not have any right to; is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another`s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonates another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the website or mobile application; threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
You agree not to collect information of other users from the website or download or copy any information by means of unsolicited access so as to communicate directly with them or for any reason whatsoever.
The Company does not control, take responsibility for or assume liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is the Company liable for any user conduct or any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. You are solely responsible for your use of the Sites and agree to use the interactive areas at your own risk.
The Company is currently delivering orders of the products listed on the Site (“Products”) and providing various offers mentioned on the Site (“Offers”) only at select locations in the cities of Mumbai, Pune , Nashik (“Operating Locations”). We will not be able to service orders at any place other than the Operating Locations. Any modification in the Operating Locations shall be mentioned on the Site. All Products are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue Products without notice, even if you have already placed an order.
We take care to accurately display the description, colors and images of our Products but, we cannot guarantee nor take responsibility for variations in pictorial representations for the Products and color variation due to technical reasons. Prices and descriptions of the Products are subject to change at any time without notice, at our sole discretion.
Full payment is required when an order is placed by you. Both shipping and delivery costs will be outlined at the point of checkout. The Company may charge such delivery and handling charges, as maybe determined from time to time along with the applicable taxes.
We offer multiple convenient options to pay for your order, details of the modes of payment are provided in the Frequently Asked Questions (FAQs). All our customers enjoy a 100% money-back guarantee. We have a no-questions-asked return and refund policy, which entitles all our members to return products at the time of delivery if they are not satisfied with quality or freshness. We will refund the value of the unsatisfactory products to your account in the form of store credit. All other details with respect to refunds are mentioned in our Frequently Asked Questions (FAQs).
- All refund requests have to be raised within 48 hours from date of delivery
- To raise any refund request for quality-related issues, please submit a clear picture of each item to our customer service team via our in-app chat, WhatsApp number or email
- All refund requests related to quality issues for any item, must be raised before the expiry of the shelf life of item / s mentioned on our app & website
- To raise any refund request for quality-related issues, please submit a clear picture of each item to our customer service team via our in-app chat, WhatsApp number or email
- If any user account has been determined to be fraudulent per our internal standards, no refunds will be processed
If any refund request is determined to be valid, we will refund the value of the unsatisfactory products to your account in the form of store / wallet credit.
As a customer you can cancel your order for anytime upto the cut-off time of the time slot for which you have placed the order for delivery. In such a case, the company shall refund any payments already made by you. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website and/or on the mobile App, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Company for redelivery shall be claimed from you. You will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
We shall not be liable to you or to any third-party for any modification in price, suspension or discontinuance of the Products. The Site / App allows you to place order for Products in standard quantities and the price of each Product displayed on the Site is also calculated on the basis of standard quantity of the Product. However, due to the nature of the Product there may be a variance between the quantity ordered and the quantity supplied.
The Products sold on the website or mobile application are perishable goods. Hence, we recommend that you read the instructions written on the packaging of each Product carefully, before using such Product. Please check your grocery cart before checking out to avoid any issues with cancellations. Please also refer to our Cancellation details in our Frequently Asked Questions (FAQs). Any offers available shall be, in addition to this Agreement, subject to the terms and conditions as may be listed on the Site / App in relation to such offers. You shall not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by the Company.
You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make, and you agree to indemnify the Company and its affiliates for all claims resulting from any Comments you submit. The Company and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
The Company, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Website or mobile application does not confer and shall not be considered as conferring upon anyone any license or any third party`s intellectual property rights. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of the Company and its affiliates, its partners or its suppliers. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
Unless otherwise indicated, the site, mobile application and all content and other materials therein, including, without limitation, the SWIPO trademark, SWIPO logo, Tagline, and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof are the proprietary property of the Company or its licensors or users and are protected by Indian and international copyright laws.
You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of the Company.
No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website and mobile application is the property of the Company or its licensees and suppliers and protected by Indian and international copyright laws.
Access to and use of the Website and these Terms of Use are governed by Indian law, without resort to conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Website or these Terms of Use shall be instituted only in a court located in courts of Mumbai, Maharashtra. You and the Company agree to submit to the exclusive jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.
The Company reserves the right to terminate your access to the Website or mobile application without advance notice if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website or mobile application and the Company may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website or mobile application is terminated, the Company reserves the right to exercise whatever means it deems necessary to prevent any unauthorized access. This Agreement will survive indefinitely unless and until the Company chooses, in its sole discretion and without advance notice to you, to terminate it.
If any provision of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions. We reserve the right to change or modify these Terms of Use or any policy or guideline of the Sites including the Privacy Policy, at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to the Sites, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Sites will confirm your acceptance of such changes or modifications; therefore, you should frequently review these Terms of Use and applicable policies to understand the terms and conditions that apply to your use of our Sites. If you do not agree to the amended terms, you must stop using the Sites.
Please feel free to contact us with any comments, questions or suggestions you might have regarding the information described in the Website and App. For account deletion, please contact us via the email address listed below as well. You may contact us at:
Arham Agro Exports, Office NO 1 & 2 , Michael Apt , Near Laxmi Medical , Sai Nagar , Off Ambadi Road , Vasai West , Dist Palghar , State - Maharashtra Pin 401 202
Email: contact@swipo.in